The Lawyer's Guide To Working Smarter With Knowledge Tools E-book by Marc Lauritsen
Author:Marc Lauritsen
Language: eng
Format: mobi, epub
Publisher: American Bar Association
Published: 2012-05-01T04:30:00+00:00
Kinds of Factors
Factors can be organized into four basic kinds based on the following:
Whether they are objective or subjective (are ratings a matter of fact or opinion?)
Whether their ratings can be scored, or are merely informational
Here are examples of each:
Scored Informational
Objective price
most “features”
number of pixels
installed base
years in business supplier name
supplier Web site
links to reviews
Subjective likeability
competence
quality of experience
ease of use notes
observations
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